Southwest Airlines is a well-known US airline and the world’s largest low-cost carrier. Headquartered in Dallas, Texas, the company operates scheduled flights to 121 US cities and 10 other countries. Southwest Airlines carried more domestic passengers than any other US airline in 2018. Southwest Airlines was founded on March 15, 1967 by Herb Kellehar and Rollin King. Goals and class structure Starting in 2021, the airline will operate scheduled flights to approximately 100 destinations in 42 states, Puerto Rico, Mexico, Central America and the Caribbean. They only offer economy class seats and there are no business or first class cabins on the plane. Baggage Policy and Flight Changes This airline allows him two free checked bags per person. Also, a passenger can change flights without penalty up to 10 minutes before her flight. In the event of cancellation, Southwest Airlines will provide the traveler with a travel credit equal to the purchase price of the ticket. This credit can be used towards future purchases from Southwest Airlines or Southwest Vacations. Credits never expire. Read also – Southwest Airlines Baggage Policy food and drink Southwest Airlines offers complimentary soft drinks on board and sells alcoholic beverages for $6-7 a glass. Alcoholic beverages are sometimes served free on events such as Valentine’s Day and Halloween. All flights also include free meals. The Southwest Airlines customer experience may vary depending on factors such as flight duration, route and aircraft type. Nevertheless, Southwest Airlines’ low costs, pleasant customer service, and overall travel experience are highly rated by many passengers who choose to fly with the airline. Working for Southwest Airlines can be a rewarding experience for those interested in the aviation industry. As one of the largest US airlines, Southwest offers a wide variety of employment opportunities in airline operations, customer service, maintenance and engineering, finance, marketing, technology and more. The airline is known for its friendly and supportive corporate culture and values diversity, inclusion and employee well-being. Frequent Flyer Program Southwest Airlines’ frequent flyer program is called Rapid Rewards. Members can earn and redeem points on Southwest Airlines flights. In addition to these flights, you can redeem your points at Southwest Airlines’ partner airlines, hotels and car rental companies. Southwest Airlines flights can be purchased with Rapid Rewards points. The number of points required depends on the fare. Members can use Points to pay for additional travel-related expenses such as hotel stays, car rentals and other expenses. Rapid Rewards is a popular frequent flyer program for Southwest customers. It provides a simple, hassle-free way to collect and redeem travel rewards. If you frequent the Southwest, you can save money on future flights by joining our Rapid Rewards program. Southwest Airlines has a unique brand image and advertising strategy that sets it apart from other airlines. Advertising campaigns use the unusual and focus on humor and originality. Promote low rates and friendly customer service with catchy slogans and graphics.